Category: Freight Broker Agent
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Whether you work for a freight brokerage or operate your own, it’s important to now and again take stock of what’s working and what’s not. There are some key questions to ask yourself about the industry and your brokerage. Most of these questions are about common freight broker frustrations such as tedious, tiresome administrative…
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Even with an exceptional team and a top-notch system in place, no freight brokerage or agent can have extended success without keeping shippers happy. Here are 3 reasons why customer relationships can never be neglected.
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For a freight agent, having loyal, high-volume shipping customers is a must. But securing MANY of these reliable customers really is a key indicator of long-term success and low stress. A lot of agents are good at maintaining strong relationships with existing customers, but how about finding new ones? With the combination of diligence, talent,…
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This is a True Story. A carrier calls our office to book a load we had shared with our network. We start our Carrier Qualification Process and find out that the Carrier wants to use an owner-operator. We advised the Carrier that we needed to see their federal operating authority, Certificate of Insurance, W-9, and…
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When choosing a freight broker to work with, access to technology might not be the first factor that comes to mind. Your questions likely center on issues such as credit, industry compliance, insurance, reputation, and communication skills. Here’s the irony: Each of these issues for freight brokers can be better managed and made easier through…
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In a highly competitive industry such as freight, independent freight agents are always looking for an edge. In particular, they want to find a brokerage that can help them serve the needs of their clients, or shippers. There aren’t any magic pills that solve the challenges that agents face, but there certainly are small but…
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For freight broker agents, attention to detail is one of the easiest, most impactful actions to take — especially attention to proactive efforts. Conversely, there are many problems that agents should actively avoid. Striving to avoid industry-specific pitfalls is one of the best learning experiences associated with the world of freight. Here are three common…
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Even with emerging software, technologies and digital marketing tools taking their industry by storm, top freight brokers are only as successful as the client relationships they can build and maintain. The freight industry, like so many other industries, revolves around loyalty, trust, reputation and standing out. Developing strong bonds with carries and shippers is vital.
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In 2017, making things easier is what life is all about — whether it’s food service, the daily commute or even facilitating freight services. For freight agents and carriers, making processes easier saves time, which yields more profit and builds lasting business relationships. When independent freight agents are able to get their carriers up…
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Like many talented freight brokers, Tracy Putnam was frustrated by the many difficulties that come with moving freight. However, she was uneasy about giving up some control over her business accounting functions to a brokerage services company, or stepping away from her business altogether. After talking with Freight Tec, her frustrations and worries quickly…